Where can I find the cancellation policy for my booking

Finding your cancellation policy on Holidu

When you book a stay through Holidu, you can easily view the cancellation policy before and after your reservation is confirmed. Here's how to find it:

Before you book

1. Enter your travel dates on the property listing page
2. Scroll down to the House Rules section on the property details page
3. Look for the cancellation policy information in this section
4. Click on "More Details" to view the complete cancellation terms and conditions

After you book

Once you've completed your reservation, you'll receive a confirmation email from Holidu. This email contains all the essential details of your stay, including the specific cancellation policy that applies to your booking. You can refer to this email at any time to review your cancellation terms.

Finding your cancellation policy on Booking.com

If your accommodation is booked through Booking.com, follow these steps to locate your cancellation policy:

Before you book

1. Select your check-in and check-out dates on the property listing
2. Look for the "Your Choices" section on the booking page
3. Review the cancellation options available for your selected dates
4. Note whether you can cancel for free or if cancellation fees apply

After you book

Your Holidu confirmation email will include a dedicated "Cancellation" section with the exact cancellation policy for your booking. Keep this email handy for future reference.

Finding your cancellation policy on Airbnb

For properties booked through Airbnb, you can access the cancellation policy in the following ways:

Before you book

1. Select your desired travel dates on the property page
2. Scroll down to the "Things to Know" section
3. Find the Cancellation Policy information in this area
4. Click "Show More" under the cancellation policy to view the complete details and understand all terms

After you book

You will receive a confirmation email from Holidu that contains all your booking information. The "Cancellation" section in this email clearly outlines the cancellation policy specific to your reservation, allowing you to review the terms whenever needed.

Key information to note

The cancellation policy you see before booking is the policy that will apply to your reservation. Different properties may have different cancellation policies, and the same property may offer different cancellation terms depending on your booking dates. Always review the cancellation policy carefully before completing your booking to understand your options if you need to cancel.