Where can I find the cancellation policy for my booking

Understanding the cancellation policy for your booking is important before you travel. Whether you're booking through Holidu or Booking.com, finding your cancellation policy is straightforward. Here's how to locate it on each platform.

Finding your cancellation policy on Holidu

To view the cancellation policy for your Holidu booking, follow these steps:

Before you book

1. Enter your travel dates and select your desired property
2. Scroll down to the House Rules section on the property page
3. Look for the cancellation policy box
4. Click on "More Details" to view the complete cancellation terms and conditions

After you book

1. Check your confirmation email from Holidu
2. Look for the "Cancellation" section in the email
3. Your specific cancellation policy for the reservation will be clearly listed here
4. You can refer to this information at any time by accessing your confirmation email

Finding your cancellation policy on Booking.com

If you've booked through Booking.com, you can easily find your cancellation policy by following these steps:

Before you book

1. Enter your check-in and check-out dates on the property listing
2. Look at the "Your Choices" section
3. Review the cancellation options displayed for your specific dates
4. The cancellation policy will show whether you can cancel for free or if cancellation fees apply

After you book

1. Open your confirmation email from Booking.com
2. Locate the cancellation policy information in your booking details
3. This section will provide all the cancellation terms for your reservation
4. Keep this email for your records as you can reference it anytime

What information is included in your cancellation policy

Your cancellation policy typically includes the following details:

• The deadline for free cancellations
• Any cancellation fees that may apply after the deadline
• Whether your payment is refundable
• Special conditions that may apply to your specific booking

How to access your cancellation policy at any time

After you complete your booking, the easiest way to access your cancellation policy is through your confirmation email. Both Holidu and Booking.com include complete cancellation details in their booking confirmation emails. You can save this email or bookmark it for easy reference before your travel date.