Help centre for guests
How can we help?
How do I check in and get the keys?
Are amenities like parking, pool, sauna, linens, and cribs included?
Is the property pet-friendly?
Is it possible to modify the dates of my reservation?
Frequently asked questions
Guests · Price
What is a security deposit for reservation platforms excluding Airbnb?
Guests · Price
What is a security deposit for Airbnb bookings?
Guests · Placing a booking
How to Find Holidu Homes at Holidu?
Guests · Trust
Which providers are being compared on Holidu?
We constantly work on our goal to compare all providers available on the internet transparently. Before a provider can be added to our page, it is checked and integrated with care. Moreover, we ensure that it is a trustworthy and reliable booking site. We have regular contact with all our providers and take a proper contractual relationship with commission agreement as the basis for our collaboration.Guests · Trust
Why should I trust Holidu?
Why Should You Trust Holidu?When choosing a service for your holiday rentals, it's crucial to select a trustworthy and reliable platform. At Holidu, we prioritize transparency, quality, and customer satisfaction, ensuring that both guests and hosts have a seamless experience. Holidu: A Trusted Name in Holiday RentalsFounded with a Vision: Established in 2014 by brothers Johannes and Michael Siebers, Holidu has grown into an international holiday rental technology company headquartered in Munich.Our Team: We boast a diverse team of over 700 employees across 25 European offices, all sharing the same mission: to make booking and hosting holiday rentals doubt-free and joyful.What Sets Holidu Apart?Recognition and Awards: Holidu has been acknowledged as a Top Company by Kununu for five years, showcasing our commitment to maintaining a strong culture and dedicated team.Solid Reputation Among Users: With excellent reviews on trustpilotOver 100 million annual visitors, Holidu is a platform trusted by millions of travelers.Hosts’ Partner of Choice: More than 25,000 hosts collaborate with us to provide a straightforward and enjoyable holiday rental experience.Extensive Range of Verified Holiday HomesChoices at Your Fingertips: We offer a vast selection of accommodations from verified partner portals.Holidu Homes: Our growing portfolio includes over 50,000 Holidu Homes situated in Europe’s top holiday destinations.Local Support for Hosts: Hosts benefit from direct support from our local teams, ensuring high standards of quality.Booking with ConfidenceSecure Payment Options: Bookings come with secure payment methods, utilizing trusted local options to assure safe transactions.Transparent Communication: Holidu prioritizes clear and fair communication. You can view who manages your stay and the applicable conditions on the booking page, ensuring you can book confidently.To explore more about our vision, mission, and values, visit our About Us section.Guests · Trust
How does Holidu work?
We browse more than 100 booking sites for you to find holiday homes at the best price possible. We bundle all offered prices in a transparent overview. As soon as you find an accommodation you like, click on offer. You can either book directly on Holidu, or you will be redirected to the respective booking site where you can finalize your booking. This service is completely free of charge for you. We use image recognition to enable the price comparison between different rental providers.Do you want to contact us?
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