Will I Be Charged If I Cancel My Booking?

Whether you'll be charged for cancelling your booking depends on the cancellation policy set by the host. We understand that plans change, and we want to help you understand your options before you cancel.

Understanding Cancellation Policies

Each property has its own cancellation policy, which is decided by the host and shown to you before you complete your booking. Cancellation policies typically range from flexible to strict, affecting how much of your payment you can get back if you cancel.

Common cancellation policy types include:

• Flexible: Allows free cancellations up to 24 hours before check-in
• Moderate: Allows free cancellations up to several days before check-in
• Strict: Offers only partial refunds or no refunds if you cancel

How to Check Your Cancellation Policy

To find out if you'll be charged for your specific booking, follow these steps:

1. Check your booking confirmation email from Holidu or the platform where you booked
2. Log into the platform where you made your reservation (Holidu, Airbnb, Booking.com, Vrbo, or others)
3. Look for "My Trips" or "My Bookings" section
4. Select your booking to view the cancellation policy and any applicable charges

Before You Cancel

Review the exact cancellation deadline and refund amount shown in your booking details. This will clearly show you whether cancelling now will result in charges or a full refund. If you have questions about your specific booking's policy, contact the property host or the platform's customer support team for assistance.