How can I reach support for Holidu Homes?

We're here to help! Whether you need assistance with your booking, have questions about your stay, or need to contact your host, we've made it easy to get in touch.

Contacting Your Host

If you've already booked a property, your host is your primary point of contact for questions about your accommodation and arrival details.

You can find your host's contact information in the "Your Host" section of your confirmation email. Your host manages the property and will be there to welcome you when you arrive. They'll also provide you with everything you need to prepare for your stay.

If you haven't received your reservation details:

• Check your email inbox and spam folder for your confirmation email
• If your arrival date is approaching, reach out directly to your host using the contact information provided in your confirmation
• Contact us for further assistance if you still need help locating your host's details

Contact Holidu Support

If you need to reach our support team directly, we're available to assist you. You can contact us through our help center or by calling our support team in your country.

Support phone numbers by country:

• Germany (DE): +49 89 628 26202
• Portugal (PT): +351 92 324 1556
• Spain (ES): +34 871 550 571
• Italy (IT): +39 0471 1804166
• Netherlands (NL): +31 20 249 1263
• France (FR): +33 5 16 63 60 78
• English Support (EN): +49 89 628 24912
• Greece (GR): +30 21 1199 6214

Online support:

Visit our help center at https://www.holidu.com/help/guest to browse frequently asked questions and find answers to common issues.

Summary

For questions about your accommodation and stay details, contact your host directly using the information in your confirmation email. For general support issues with Holidu, use our online help center or call our support team using the phone number for your country listed above. We're committed to making your experience smooth and enjoyable.