To change your bank details on Holidu, first check whether Adyen has verified your account. Unverified accounts can add or update their IBAN only after completing Adyen's bank account verification. Verified accounts can edit their IBAN directly from the Account page.

Changing Bank Details for Non-Verified Accounts

If your account has not gone through Adyen's bank account verification process, we most likely have not collected your bank details yet. You can add or update your IBAN only after completing that verification. For more details, see our Account Verification FAQs.

Changing Bank Details for Verified Accounts

If your account is already verified by Adyen, follow these steps:

1. Log in to your account.
2. Click the Holidu logo in the top right corner, then click "Account".
3. Scroll down to Bank information and click "Edit".
4. In the Adyen window, open the bank details tab, delete the current IBAN, and enter the new one.
5. Choose a verification method: Instant Verification through Tink (not available in Greece, Austria & Italy) or Manual Verification by uploading a recent bank document showing your name and IBAN.

The bank account holder must match your Holidu account owner. For company accounts, the name must match the company name. Manual verification may take up to 72 hours. Holidu only issues payments to EUR accounts.

Learn more about account verification: How do I verify my Account as a company and How do I verify my Account as a Private Host.