To change your bank details on Holidu, follow the steps for your account status. Non-verified accounts can add or update their IBAN only after completing Adyen's verification. Verified accounts can update their IBAN directly from the Account section.
Changing Bank Details for Non-Verified Accounts
If your account has not gone through Adyen's bank account verification, we most likely have not collected your bank details yet. You can add or update your IBAN once you complete verification. Learn how to verify your account as a company or verify your account as a private host.
Changing Bank Details for Verified Accounts
If your account has been verified by Adyen, follow these steps:
- Log in to your account.
- Click the Holidu logo in the top right corner.
- Click "Account".
- Scroll down to Bank information and click "Edit".
- In the Adyen window, open your bank details tab.
- Delete the current IBAN and enter the new one.
- Choose a verification method and follow the instructions.
You can verify your new account in one of two ways:
- Instant verification (not available in Greece, Austria, or Italy): select your online banking provider and log in through our verified partner, Tink. Your login data is not stored.
- Manual verification: upload a bank document issued within the last 12 months that shows your name and IBAN. Non-EU residents must also show the bank location. Verification may take up to 72 hours.
The bank account holder must match your Holidu account owner. For company accounts, the name must match the registered company name. Payments are made only to EUR accounts. For more details, see our account verification FAQs.
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