How do I verify my account as an incorporated partnership (GbR or Grundstücksgemeinschaften)?

Important: This process can only be completed by the host (the primary holder on Holidu).

We'll guide you step by step through the verification process for your incorporated partnership. The process is secure, and you'll provide your information in a protected online environment.

Understanding: Incorporated vs. Unincorporated Partnerships

⚠️ Important: Know the difference

An incorporated partnership IS registered in a trade/commercial register and is a separate legal entity. Examples include:

• Germany: GbR (Gesellschaft bürgerlichen Rechts), Grundstücksgemeinschaft, OHG, KG, GmbH & Co. KG
• France: SARL, SAS, EIRL
• Spain: S.L., S.A.
• Other countries: Limited partnerships and registered business entities

An unincorporated partnership is NOT registered in a commercial register and is NOT a separate legal entity. Partners are personally liable.

Rule of thumb: If your partnership has a Handelsregisternummer (DE), is in the Registre du commerce (FR), or is listed in any official commercial register → you are an Incorporated Partnership and should follow this guide.

Supported Countries for Incorporated Partnerships

The "Incorporated Partnership" entity type is available for hosts in the following countries:

• Germany — GbR, Grundstücksgemeinschaft, OHG, KG, GmbH & Co. KG
• France — SARL, SAS, EIRL
• Spain — S.L., S.A.
• Austria — GbR, OHG, KG
• Italy — S.r.l., S.p.A.
• Greece — E.E., E.P.E.
• Croatia — d.o.o., d.d.
• Portugal — Sociedade Unipessoal, Sociedade
• Netherlands — V.O.F., B.V.
• Switzerland — Kollektivgesellschaft, Gesellschaft mit beschränkter Haftung
• United Kingdom — Limited Company, LLP

Before You Start: Have These Documents Ready

• Business registration document (commercial register extract, trade license, or certificate of incorporation)
• Tax ID document (tax registration certificate or similar)
• ID documents of all legal representatives/partners (passport, national ID card, or driver's license)
• Proof of bank account ownership (recent bank statement)

Step 1: Verify Your Partnership Details

Steps:

1. Log in to Your Holidu Account
   • Log in and go to the 'Account' tab
   • Click 'Validate' to start the verification process
2. Enter Incorporated Partnership Information
   • Select Incorporated Partnership as your entity type
   • Enter your company name as it appears in the business register
   • Enter your company registration number (Handelsregisternummer, SIRET, etc.)
   • Enter your tax ID
   • Provide your company's address
3. Identify the Primary Representative
   • Enter the details of the person signing with Holidu
   • This person becomes the Primary Representative and must complete Onfido identity verification
   • Confirm their role within the company (e.g., Managing Director, Partner, Authorized Signatory)
4. Add Additional Legal Representatives (if applicable)
   • Click "Add another representative" for each additional legal representative
   • For each representative:
     • Provide their full name, address, and date of birth
     • Confirm their role within the company
     • Indicate if they have ownership of more than 25%
   • 🔁 Repeat until all legal representatives are added
5. Verify Identity of All Representatives
   • Instant Verification (recommended):
     • Select the country of issuance and document type (passport, driving license, or ID card)
     • Scan the QR code with your phone and take clear photos of both sides of the document
     • Verification happens immediately
   • Manual Upload:
     • Choose the document type and upload high-quality photos of the front and back
     • Click 'Next' to submit
     • This can take up to 72 hours for verification
6. Upload Business Registration Documents
   • Upload a copy of your business register extract or certificate of incorporation
   • The document must clearly show:
     • Company name
     • Registration number
     • Date of registration
     • Legal form (GbR, Grundstücksgemeinschaft, etc.)
     • Names of partners/shareholders
   • Documents must be dated within the last 12 months
7. Upload Tax Registration Document
   • Upload a copy of your tax registration certificate or tax ID confirmation
   • The document must show your company name and tax ID
8. Review and Submit
   • Double-check all information you've provided
   • Ensure all names, addresses, and registration numbers match your official documents
   • Click 'Submit' to complete this step

Step 2: Verify Your Payout Details

The bank account must be registered in the name of your incorporated partnership (or the company name you registered). The account holder's name should match exactly.

Choose One of Two Verification Methods:

Instant Verification (recommended; not available in Greece, Austria, and Italy):

• Search and select your online banking provider
• Log into your bank account via Tink, our trusted partner
• Your banking login details are not stored — they're used only for verification
• Verification happens immediately

Manual Verification:

• Enter your bank details (IBAN/Account Number)
• Upload a recent bank statement issued within the last 12 months
• The statement must show:
  • Company name (matching your registration)
  • IBAN/Account number
  • Bank location (country)
• Click 'Next' to submit
• Verification can take up to 72 hours

Step 3: Complete Verification

• If you used Instant Verification, the status updates immediately
• If you used Manual Upload, the process can take up to 72 hours
• The verification status in your Holidu account will show as "In Review"
• Use the Holidu Assistant in your account to reach our specialized team, who review your data together with Adyen Support
• We'll do our best to complete your verification quickly
• Please allow up to two weeks for the full process

Tips for a Smooth Verification Process

• Check Document Clarity: Make sure all documents are clear, well-lit, and legible
• Consistency is Key: Ensure all information matches across documents — especially company names, registration numbers, and addresses
• Use Current Documents: Business register extracts and bank statements should be dated within the last 12 months
• Correct Entity Type: Confirm you've selected "Incorporated Partnership" and not "Unincorporated Partnership"
• Monitor Your Email: Watch your inbox for updates or any additional steps needed to complete the process
• Get Local Support: If you have questions about which documents to use, our local teams know your market and local documentation requirements — they're here to help in your language

Frequently Asked Questions

What's the difference between a GbR and an incorporated partnership?

A GbR (Gesellschaft bürgerlichen Rechts) is typically an unincorporated partnership in Germany. However, if your GbR is registered in the Handelsregister (commercial register), it becomes a Grundstücksgemeinschaft or other incorporated form and should be verified using this guide.

What if my partnership doesn't have a formal business registration?

If your partnership is not registered in a commercial register, it's likely an unincorporated partnership. Please use the separate guide for unincorporated partnerships instead.

Can I verify as an individual if I'm part of an incorporated partnership?

No. Incorporated partnerships must be verified as organizations, not as individuals. The primary representative (person signing with Holidu) will still need to verify their identity, but the account itself represents the partnership.

How long does the verification process take?

Using Instant Verification for bank accounts and identity documents, most verifications complete within minutes to hours. If you use Manual Upload, allow up to 72 hours for each step. The complete process typically takes up to two weeks.

What if my documents are rejected?

If a document is rejected, you'll receive feedback explaining why. Common reasons include unclear images, missing information, or documents older than 12 months. Re-upload corrected documents or provide new ones.

Can I change my bank account after verification?

Yes. You can update your bank account information in your account settings, but it will need to be re-verified following the same process.