As a host on Holidu, you can easily access and download all your invoices and payouts directly from your account. Understanding where to find this financial information is essential for managing your hosting business effectively.

Accessing Your Invoices

All your invoices are conveniently located in one place within your Holidu account dashboard.

Step-by-Step Guide to View Your Invoices

1. Log in to your Holidu host account
2. Click on Financials in the left-hand menu
3. Select My invoices from the expandable menu

Once you're in the Invoices section, you'll see all available invoices, including payout invoices, commission invoices, and cancellation fee invoices.

How to Download Your Invoices

Downloading your invoices is straightforward with multiple options available:

• Individual downloads: Click the download button next to each invoice to download it separately
• Bulk downloads: Select multiple invoices at once and download them all together using the bulk download feature

Using Filters to Find Specific Invoices

To quickly locate the invoices you need, use the available filtering options:

• Filter by Booking ID to find invoices related to specific reservations
• Apply date filters by clicking Filters and selecting your desired time period

Note: The date range between your selected "From" and "To" dates cannot exceed 12 months. These filters apply to the dates the invoices were issued.

Accessing Your Payouts

Your payout information is also found in the Financials section of your account.

How to Download Payouts

1. Log in to your Holidu host account
2. Click on Financials in the left-hand menu
3. Access the payouts section
4. Use the available filters to narrow down by date or other criteria
5. Download payouts individually or in bulk using the bulk download feature

Payout invoices show the earnings you've received from your bookings on Holidu. Cancellation fees, when applicable, are automatically deducted from your next available payout.

Important Information About Invoice Availability

Understanding when invoices become available is important for your financial planning:

• Invoices become available to download from the day the guest can no longer cancel for free, based on your configured cancellation policy
• Invoices are not accessible before this date
• Cancellation fee invoices are issued when you cancel a guest booking and are automatically deducted from your next available payout

For Property Management Account (PME) Hosts

If you manage properties for other hosts, you can access their invoices through a similar process:

Accessing Managed Hosts' Invoices

1. Log in to your account
2. Click on Hosts in the left-hand menu
3. Select the specific host whose invoices you want to view from the list
4. Click on the Invoices tab on the host's page

You can now view all invoices for that managed host with the same filtering and downloading options available for your own invoices.

Filtering Managed Hosts' Invoices

To find specific invoices for your managed hosts:

• Use the Host name, email, or ID filter to locate a specific host quickly
• Filter by Booking ID to find invoices related to specific reservations
• Apply date filters to review invoices from a specific time period
• Use bulk download to download multiple invoices at once

Important Considerations

• Primary email access: Only the primary email address on your account can access the Invoices and Payouts sections. Collaborators do not have access to these financial areas
• Bulk download on web browser: Bulk downloads are only available through your web browser. This feature is not supported on mobile devices or the Holidu mobile app
• One host per account: Each Holidu account is registered to a single host. Invoices are issued in the name of the registered host and cannot be co-registered

Need Further Assistance?

If you have questions about your invoices, payouts, or accessing your financial information, our support team is here to help. Feel free to reach out through the assistant for detailed guidance on your specific situation.