Can I change the property name or ownership information in my property ad?

Quick Answer

You can update your property name and ownership information on Holidu, but changes to how your name appears on partner channels like Booking.com, Airbnb, and Vrbo are limited due to technical and contractual requirements.

Changing Your Property Name

To update your property name in your ad:

1. Log in to your Holidu host account
2. Navigate to your property listing
3. Go to the property details or basic information section
4. Edit the property name field
5. Save your changes

This change will be reflected on the Holidu channel within a few hours. However, updates to partner channels may take up to 24-48 hours to synchronize.

Understanding Host Name Display Across Channels

Your host name appears differently depending on where your property is listed:

On Partner Channels

On Booking.com, Airbnb, Vrbo, and other partner platforms, Holidu appears as the host name. This cannot be customized for the following reasons:

• Technical compatibility with partner channel systems
• Contractual agreements with distribution partners
• Ensuring guests book through trusted, recognizable channels
• Maintaining compliance with each channel's policies

This setup protects your property while expanding its reach across multiple booking platforms.

On the Holidu Channel

On Holidu's own platform, your name displays as the Host, while Holidu is listed as the Manager. This allows guests to connect directly with you as the property owner.

On Your Direct Booking Website

If you have created a Direct Booking Website through Holidu, your name appears in the "Your Host" section at the top of the page. You can personalize this section with a short bio to build trust with potential guests. Learn how to customize your host information in our guide to creating and customizing your Direct Booking Website.

Updating Ownership Information

To update your ownership or account details:

1. Access your Holidu host account settings
2. Locate the account information or profile section
3. Update your personal details, legal name, or business information as needed
4. Save the changes

Changes to account ownership information may require verification and can take 2-5 business days to process.

Important Considerations

• Property name changes apply to all channels, but timing may vary
• Host name customization on partner channels is not available
• Your name always appears on the Holidu channel and your Direct Booking Website
• Ownership information changes may require documentation verification

Need Further Assistance?

If you have questions about updating your property information or need help with specific changes, please contact our host support team through your Holidu account dashboard or visit our host help center for additional resources.