How to activate or deactivate Holidu Protect

Holidu Protect provides comprehensive security coverage for your holiday property. You can activate or deactivate this protection individually for each of your properties at any time through your Holidu Host account. This guide walks you through the simple process of enabling Holidu Protect for your vacation rental.

Step-by-step activation process

Step 1: Access your property configuration

Log in to your Holidu Host account and navigate to the property configuration of the holiday home you want to protect. This is where all your property settings and protection options are managed.

Screenshot showing the Holidu Host account property configuration page with property settings menu

Step 2: Navigate to Pricing & Protection

In your property settings, locate and click on Pricing & Protection. This section contains all protection-related options for your property. Look for the section labeled "Protect your Property" and click the Configure button to proceed.

Screenshot of the Pricing & Protection section showing the Protect your Property configuration option

Step 3: Review and accept terms

Read through the Holidu Protect information carefully to understand the coverage and benefits. Once you have reviewed all details, you must accept the Terms & Conditions to proceed with activation. This ensures you understand the protection coverage being applied to your property.

Screenshot of the Terms & Conditions acceptance screen for Holidu Protect

Step 4: Activate Holidu Protect

Click the Activate Holidu Protect button. Once you confirm this action, you will receive a confirmation message indicating that Holidu Protect has been activated successfully for your property.

Screenshot showing the successful activation confirmation for Holidu Protect

What happens after activation

After confirming activation, Holidu Protect becomes immediately active for all future bookings at that property. If you currently have security deposits enabled for this property, they will be automatically deactivated upon activation of Holidu Protect.

Key features of Holidu Protect

  • Activate or deactivate protection per property at any time
  • No paperwork or manual updates required - manage everything from your Holidu Host account
  • Full flexibility to choose which properties are protected
  • Protection applies immediately to all future bookings once activated
  • Automatic deactivation of security deposits when Holidu Protect is enabled

How to deactivate Holidu Protect

If you need to deactivate Holidu Protect for a property, simply follow the same steps above and select the deactivate option instead. You have complete control over your protection settings and can change them at any time to suit your property management needs.

Frequently asked questions about Holidu Protect activation

Can I activate Holidu Protect for some properties but not others?

Yes. Holidu Protect is managed on a per-property basis, giving you complete flexibility. You can activate protection for specific properties while leaving others unprotected, or deactivate it for properties where you prefer alternative protection methods.

When does Holidu Protect take effect after activation?

Holidu Protect becomes active immediately for all future bookings after you complete the activation process. Existing bookings made before activation will not be covered under Holidu Protect unless they fall within the activation period.

What happens to my security deposits when I activate Holidu Protect?

When you activate Holidu Protect, any existing security deposit settings for that property are automatically deactivated. Holidu Protect replaces your security deposit system as your primary protection method.

Do I need to contact support to activate or deactivate Holidu Protect?

No. The activation and deactivation process is entirely self-service through your Holidu Host account. You can manage your protection settings anytime without contacting our support team.

Next steps

Once you have successfully activated Holidu Protect, your property is protected against eligible damages and losses. Review your account settings periodically to ensure your protection preferences remain aligned with your property management strategy. If you have any questions about your coverage or need to make changes, you can always return to the Pricing & Protection section in your property configuration.

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