Can I install security cameras or recording devices at my property?

Yes, you can use CCTV or recording devices at your property, but you must disclose them clearly and follow channel rules. Concealing any camera or recording device is strictly forbidden. During guests' stays, all devices must be turned off.

Where must I disclose security cameras and recording devices?

You must disclose any CCTV or recording devices in the following areas:

• Non-private areas: entryways, parking areas, or access roads leading to the property.
• Common areas: places shared with other guests or the public, such as lobbies, stairways, elevators, or laundry facilities.
• Exclusively rented areas: areas only guests can access, such as private gardens or pools.

How do I describe security cameras in my property listing?

Clearly state in your property description how many security cameras there are and where they or any recording devices are located in or around the property. This applies even if the devices are turned off or not actively recording, for example, outside near the entrance.

What are the platform-specific guidelines for CCTV?

Booking.com

Booking.com does not allow CCTV in areas exclusively rented by guests, even if the devices are turned off during their stay. If you want to keep your listing, we recommend removing any CCTV in these areas.

If the CCTV cannot be removed, indicate its presence in the "Safety" section under "Amenities" in Configuration, and specify the exact locations in your description. CCTV added in your configuration does not appear automatically in your listing description, so you must update the description yourself.

For more information, see Booking.com Requirements on CCTV.

Airbnb

Since April 30, 2024, Airbnb's policy on security cameras and recording devices is as follows:

• No security cameras or recording devices are allowed in any part of the interior (even if turned off or disconnected) or in common areas.
• Exterior areas with high privacy expectations, such as enclosed outdoor showers or saunas, cannot have cameras.

Hosts who do not comply may have their listings removed. For details, see the Airbnb Security Device Policy.

Other platforms

Other channels, such as Vrbo, allow CCTV in areas exclusively rented by guests, but the devices must be turned off during the stay. Always show the devices to guests at check-in and inform them that they are turned off.

Who is responsible if a channel cancels a booking because of CCTV?

Hosts are fully responsible for any cancellations made by channels due to CCTV that was not explicitly displayed in the property configuration and description. Make sure your listing is accurate before guests book.