Where can I configure amenities?

Configuring amenities for your property is one of the most important steps in creating an attractive listing. Guests often want to know specific details about your property before booking, and having clear, accurate amenity information can increase your booking rates and reduce cancellations.

How to configure amenities on Holidu

Updating your amenities is quick and simple. Follow these steps:

1. Log in to your Holidu account
2. Select the property you wish to modify
3. Scroll down and click on "Amenities"
4. Activate or deactivate any of the amenities by selecting or unselecting them
5. Changes are saved automatically in our system

Please note: It could take up to 24 hours for your amenity changes to update across all platforms where your listing is distributed.

Important: Keep your property description updated

After making changes to your amenities, update your property description to reflect these changes. You can do this yourself directly in your account. Learn how to generate and update your property description.

It is extremely important that your configuration is always up-to-date across all platforms. Any discrepancies could result in booking cancellations or compensation claims from guests.

What if you need to remove an amenity?

If you need to remove an amenity that existing guests have already booked, you must inform them immediately:

• Notify affected guests about the amenity change
• Get written confirmation that they are still willing to stay
• Give guests a clear deadline to respond
• If guests refuse due to the change, offer free cancellation
• Consider offering a discount to retain the booking

Top amenities guests ask about before booking

Guests frequently inquire about the following amenities. Make sure to configure or mention these if they apply to your property:

• Wi-Fi – Specify if it's suitable for video calls and remote working
• Pets – Indicate the number and types of pets allowed (if applicable)
• Baby equipment – Clarify availability of baby cots and high chairs, quantities, and any extra fees
• Bicycle/motorbike storage – Specify the number of spaces and whether storage is inside, outside, or sheltered
• Early check-in/Late check-out – Note if there are additional charges
• Air conditioning – Specify which rooms have A/C if not throughout the property (A/C can only be configured if available in the entire property)
• Parking – Clarify if it's on-site or nearby, and whether spots are shared or private
• Accessibility – Mention step-free access, mobility-friendly interior, and lift availability
• Heated pool – Indicate if heated year-round and any additional charges
• Shared pool – Specify how many other guests share the pool

Free amenities work better

Adding amenities with extra fees can discourage guests from booking. Whenever possible, provide amenities for free. This approach typically results in more bookings and higher guest satisfaction.

If an amenity cannot be configured in the system, include details about it in your property description text instead.