Managing your listing on Holidu is straightforward and puts you in control of your property information. Whether you want to adjust pricing, update amenities, modify descriptions, or manage your calendar, you can do most of these tasks directly from your account. This guide walks you through what you can update yourself and when you might need assistance from our Holidu team.

How to Access Your Listing Information

You can update your listing details in two convenient ways:

• Through the Holidu website by logging into your host account
• Using the Holidu Host mobile app

Both platforms offer the same functionality, so choose whichever works best for you.

What You Can Update Independently

Pricing and Rates

Complete control over your property's pricing is available in your self-service dashboard. You can adjust:

• Seasonal pricing: Set different nightly rates for various seasons and adjust weekend prices as needed
• Minimum stay requirements: Specify the shortest length of stay you'll accept
• Check-in and check-out days: Choose which days guests can arrive and depart
• Guest discounts: Create discount offers to encourage longer stays or attract more bookings
• Additional charges: Update cleaning fees, tourism taxes, security deposits, and per-guest nightly fees

General Property Information

Keep your core property details current by updating:

• Property type: Specify whether your listing is an apartment, house, cottage, or other accommodation type
• Guest capacity: Adjust the maximum number of guests your property can accommodate in accordance with your local license requirements
• Check-in and check-out times: Customize your arrival and departure hours. These times represent when you guarantee someone will be available or a lockbox will be accessible to welcome guests at no additional charge
• Advance booking notice: Set how far in advance guests must book their stay, with options ranging from same-day bookings (by 3 p.m.) to up to three days before check-in

Amenities and Services

Update the facilities and services available at your property by editing your amenities list. You can add or remove items such as:

• WiFi connectivity
• Swimming pool
• Bed linens and towels
• Pet-friendly accommodations
• Kitchen appliances and cookware
• Heating and air conditioning
• Entertainment systems

Important note: An amenity can only be marked as available if it's offered at all times and at no additional cost. If an amenity is conditional or requires an extra fee, mention it instead in your property description rather than listing it as a standard amenity.

Sleeping Arrangements

Modify your bedroom and bed configuration by updating:

• Number of bedrooms: Add or remove bedrooms as needed
• Bed types and quantities: Specify the types of beds (single, double, bunk, sofa bed, etc.) and how many are in each room

When configuring bedrooms, always consider relevant local regulations, including requirements for enclosed rooms, windows, and minimum room dimensions.

Check-in and Arrival Information

You can update who handles check-in procedures for your guests. This might be you, a property manager, or another designated person. If you change who's responsible for check-in, make sure to notify any guests with existing bookings about this change in advance.

Cancellation Policies

Adjust your cancellation policy to suit your business needs. You can modify your policy for new bookings, though remember that changes only apply to future reservations. Existing bookings will maintain the cancellation terms they were booked under.

Collaborators

If you need help managing your listing, you can add a collaborator to your account. This person can assist with guest communication, calendar management, and other administrative tasks.

Calendar and Availability Synchronization

If your property is listed on other booking platforms, sync your calendars to prevent double bookings. This integration keeps your availability consistent across all channels where you list your property.

Contact Information

Update your phone number and email address as needed. If your contact details change and you're the person handling guest arrivals, remember to also update the "Guest Arrival Information" section. Always notify guests with existing reservations about contact information changes.

Property Description

Your property description is one of the most important tools for attracting guests. Update it whenever you make changes to your amenities or property features. Keep your description accurate and compelling by:

• Reflecting all current amenities and services
• Updating details about recent renovations or improvements
• Highlighting unique features of your property
• Setting accurate expectations about what guests will find

You can edit your description anytime. For detailed guidance on crafting an effective property description, refer to the article on generating your property description.

Photo Management

You now have complete self-service control over your property photos. You can easily manage your photo gallery by uploading your own images and organizing professional photos taken by Holidu. Keep your photos up-to-date and representative of your property to maximize bookings and guest satisfaction.

Updates Requiring Holidu Team Assistance

Location and Address Changes

If you need to change your property's location or address, you'll need to reach out to the Holidu support team. This type of change requires verification and may affect your listing's visibility and categorization, so our team needs to process it directly.

Important Information About Updates

When Changes Become Visible

Different types of updates appear on your listing at different times:

• Some changes (like descriptions, amenities, and photos) are visible to guests immediately or after a brief review process
• Major updates such as pricing or cancellation policy changes may affect your search ranking and the guest experience

Guest Notifications

When you make significant changes to your listing, consider how they might affect guests with existing bookings. Changes to contact information, check-in procedures, or other important details should be communicated to current guests in advance.

Preview Your Listing

After making updates, always review the guest-facing preview of your listing to ensure all information is accurate, clearly presented, and appealing. This helps you catch any errors or inconsistencies before potential guests see them.

Best Practices for Managing Your Listing

• Keep information current: Regularly update your calendar, photos, amenities, and contact details to maintain high booking rates and guest satisfaction
• Be accurate and detailed: Use thorough, accurate descriptions to set correct expectations and reduce misunderstandings
• Review pricing seasonally: Update your pricing before high and low seasons to maximize your revenue while remaining competitive
• Maintain amenity accuracy: Only list amenities that are always available and free of charge; mention conditional amenities in your description
• Monitor your calendar: Keep your availability calendar synchronized if you list on multiple platforms
• Update photos regularly: Refresh your photo gallery periodically to show current conditions and encourage bookings

Need Help?

While most listing updates can be managed independently, if you encounter locked fields, need to change your property's address, or have questions about specific updates, our Holidu support team is here to help. Use the assistant available within the platform to get quick answers and assistance with any issues you might face.