To connect your Holidu property to Mossos d'Esquadra, first register your establishment on the Mossos d'Esquadra website to get your credentials. Then enter those details in the Online Check-in settings in Holidu. Once connected, guest data is transferred automatically, which helps you meet Catalonia's guest registration rules.

Why Connect to Mossos d'Esquadra?

Connecting to Mossos d'Esquadra helps you comply with local regulations on guest information reporting in Catalonia. It also supports guest safety and keeps the legal registration process for your property on track.

How Do I Connect My Account to Mossos d'Esquadra?

Register your establishment on the Mossos d'Esquadra website, then use the credentials you receive to access the traveller registration system.

1. Visit the Mossos d'Esquadra website. On the homepage, click "Establishment registration" in the upper-left corner.
2. In the "Establishment registration" section, click "Establishment registration form (PI-15)." Fill out all required fields and click "Accept." Sign the form and submit it electronically. Also scan and attach the DNI, NIE, NIF, or passport of each person listed in the form. If you cannot submit the form electronically, follow the guidelines in section 2 of the user manual, available in the Documentation section of the website.
3. Once your establishment is registered, you will receive a username and password. Use these credentials to access the traveller registration system on the Mossos d'Esquadra website.

What Is the Online Check-in Feature Offered by Holidu?

The Online Check-in feature lets hosts connect their properties to Mossos d'Esquadra. After guests complete the online check-in form, Holidu transfers their data automatically, so you don't have to re-enter it manually.

How Do I Configure Online Check-in to Connect to Mossos d'Esquadra?

If you use the mobile app, make sure you have the latest version before you start.

1. In your Holidu app, open "Tools" in the left side menu and click "Online Check-in."
2. Once activated, click "Save changes" at the end of the form.
3. If no error message appears, your property is now connected to Mossos d'Esquadra.
4. Close the form and confirm that the connection is active.

Frequently Asked Questions

What should I do if I lose my Mossos d'Esquadra credentials?

Visit the Mossos d'Esquadra website to recover your account information or reset your password.

Is this process secure?

Yes. Holidu prioritizes your privacy and security by using strong data encryption to protect guest information.

Thank you for prioritizing a secure and compliant hosting experience. Local-language support is available across our 7 European markets. For more help with check-in, visit the Holidu Help Center.