Keeping your account information up to date ensures smooth communication with guests and helps avoid issues at check-in. You can update your email, language, phone number, billing information, bank details, and more directly from your Holidu host account.

Where to Find Your Settings

To access your account settings, follow these steps:

  1. Log in to your Holidu host account at host.holidu.com
  2. Click on the Holidu logo or your profile icon in the top right corner
  3. Select the section you want to update from the dropdown menu:
    • Account – for general settings, personal information, bank information, reports, certificates, and your agreement
    • Security – for email and password changes
  4. You can also navigate through the left-hand menu once you're in the Account area

1. Update Your Email Address

Your email address is essential for account notifications and guest communications.

  1. Go to the Security section
  2. Locate the Email section and click Edit
  3. Enter your new email address (note: the new email cannot already be registered with Holidu)
  4. Click Save to confirm the change

2. Change Your Preferred Language

Select your preferred language for your Holidu account interface and communications.

  1. Go to the Account section
  2. Scroll down to Settings
  3. Click Edit next to Language
  4. Choose your preferred language from the available options
  5. Click Save to apply the change

3. Update Your Phone Number

Keeping your phone number current helps guests reach you when needed.

  1. Go to the Account section
  2. Scroll to Billing Information
  3. Click Edit
  4. Enter your updated phone number
  5. Click Save to confirm

4. Edit Your Billing Information

Update your billing details to ensure accurate invoicing and payments.

  1. Go to the Account section
  2. Scroll to Billing Information
  3. Click Edit
  4. Update any of the following details as needed:
    • Organization name
    • Billing address
    • Tax details
  5. Click Save to apply your changes

5. Edit Your Bank Details

Securely update your bank information for earnings withdrawals. Your bank details are processed through our secure partner Adyen.

  1. Go to the Account section
  2. Scroll to Bank Information
  3. Click Edit
  4. You will be redirected to Adyen, our secure payment partner
  5. If you already have an IBAN configured, delete the existing IBAN first
  6. Configure your new IBAN and follow the steps to complete the update
  7. Click Save to confirm your new bank details

For detailed step-by-step instructions with visuals, see our guide on how to change your bank details.

6. Download Your Agreement

You can download and save a copy of your signed Holidu hosting agreement at any time.

  1. Go to the Account section
  2. Scroll to Your Agreement
  3. Click Download to save a PDF copy of your signed agreement

Important Considerations When Updating Your Account

Some account changes require a new agreement with Holidu. These include:

  • Changing your organization name
  • Changing the account holder's name
  • Switching from an individual account to a legal entity (or vice versa)
  • Updating bank details with a different account holder name

If you need to make any of these changes, please contact our support team for assistance, as a new agreement will need to be prepared and signed.

Keeping your account information accurate helps ensure smooth operations, timely payments, and clear communication with your guests. Update your details whenever necessary to maintain an optimal hosting experience on Holidu.

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