How to Connect to Ertzaintza

Learn how to connect your Holidu host account to Ertzaintza and configure automated guest registration with local authorities. This guide covers everything you need to ensure compliance in 2 minutes.

Why Connect to Ertzaintza?

Connecting your account to Ertzaintza helps you comply with local regulations and ensures your guests' safety and security. This integration allows seamless communication of necessary guest information to the local authorities, streamlining your compliance process and protecting your rental property.

How Do I Connect My Account to Ertzaintza?

Follow these step-by-step instructions to connect your property to Ertzaintza:

Step 1: Log In to Your Holidu Host Account

Start by accessing your Holidu Host Account. You'll need your login credentials to proceed.

Step 2: Navigate to Account Settings

Once logged in, go to your Account section and locate the "Online guest registration" section. Click on the Configure button to access the connection settings.

Step 3: Select Your Property

You will see a list of your properties. Find the property you want to connect to Ertzaintza and click the Configure button next to it.

Step 4: Complete the Configuration Form

In the configuration form, follow these steps:

• Click on "Activate automatic sending to police"
• Select Ertzaintza as the authority from the dropdown menu
• Enter your Ertzaintza username and password
• Click on "Validate" to confirm your credentials

Step 5: Save Your Changes

Click on "Save changes" at the end of the form to finalize the connection. If no error message appears, your property is now successfully connected to Ertzaintza.

Step 6: Verify the Connection

Close the form and return to your account settings. You should see that the connection is now active, indicating that automated guest registration to Ertzaintza is enabled.

Frequently Asked Questions

What if I forgot my Ertzaintza credentials?

If you've forgotten your Ertzaintza username or password, visit Ertzaintza's official website to reset your password or recover your account information.

Is the connection process secure?

Yes. Our platform uses high-standard encryption to ensure your data and your guests' information are protected throughout the connection and transmission process.

Can I connect multiple properties to Ertzaintza?

Absolutely. You can repeat the configuration process for each of your properties. Simply navigate back to the property list and configure each property individually.

Next Steps

Once your property is connected to Ertzaintza, guest information will be automatically sent to the local authorities as required. Thank you for prioritizing a secure and compliant hosting experience. If you need further assistance, our support team is here to help you every step of the way.