Real Decreto 933/2021 is a Spanish regulation that requires hosts with properties in Spain to collect and report guest information to the Spanish Ministry of the Interior. This law aims to enhance security and prevent criminal activities within the vacation rental sector. Understanding this decree and how to comply is essential for all hosts operating properties in Spain on Holidu.

What is Real Decreto 933/2021?

Real Decreto 933/2021 is a Spanish law that came into force on January 2, 2023. It requires vacation rental platforms and hosts to collect detailed guest and booking information and report it to the Spanish Ministry of the Interior within 24 hours of check-in. This regulation applies to all properties located in Spain, regardless of the host's residence or nationality.

How Does This Affect You as a Host?

If you operate properties in Spain on Holidu, you must ensure that guest and booking information is collected and reported according to this decree. Failure to comply or submitting incomplete or late information may result in fines ranging from €100 to €200,000, depending on the severity of the infraction.

Your Compliance Responsibilities

• Collect mandatory guest information from all guests
• Ensure data accuracy and completeness
• Set up online check-in on your Holidu account
• Register with the appropriate authority (SES Hospedajes, Mossos d'Esquadra, or Ertzaintza)
• Verify that guest details are submitted before the deadline

What Information Must You Report?

You are required to collect and report the following mandatory guest information:

• Full names of all guests
• Date of birth
• Residency address
• Contact details (phone number or email)
• ID type and number (for adults)
• Spanish ID number (NIF or NIE) if applicable
• Relationship to minors (when applicable)

Additional property and booking details include host information, property address, and transaction details. Holidu automatically collects transaction data, so you primarily need to focus on gathering complete guest information.

How Holidu Helps You Comply

Holidu simplifies compliance with Real Decreto 933/2021 through our online check-in feature. This tool streamlines the process of collecting guest information and automatically reports it to the Spanish Ministry of the Interior.

Steps to Submit Data Through Holidu's Online Check-in Feature

1. Register on the SES Hospedajes platform at https://sede.mir.gob.es
2. During registration, select "Send communications via webservice"
3. Activate the Guest Online Check-in feature in your Holidu account settings
4. Choose your relevant authority (SES Hospedajes for most of Spain, Mossos d'Esquadra for Catalonia, or Ertzaintza for the Basque Country)
5. Enter your login credentials from SES Hospedajes or the applicable regional authority
6. Confirm all settings are correct and save

Once configured, Holidu automatically sends guest details to the authorities by 11:00 PM on the check-in day. An online check-in form is emailed to your guests, allowing them to provide their information directly through Holidu.

Important Reminders

Even though Holidu handles the reporting process, you remain responsible for ensuring that all guest information is complete and accurate. Always verify that guests have completed the online check-in form and that no mandatory data is missing. If information is incomplete, collect the missing details directly from guests upon arrival.

Regularly check your Holidu account to confirm that bookings have been reported correctly. You can verify reported bookings by reviewing your confirmed and non-refundable bookings in your account dashboard.

Useful Resources

For additional information about Real Decreto 933/2021, consult the following official government sources:

• Official BOE publication of Royal Decree 933/2021
• Official BOE publication BOE-A-2015-3442, Article 39
• Holidu Check-in Feature FAQs

Frequently Asked Questions

When is the deadline for compliance?

The law came into effect on January 2, 2023, with a transition period lasting until October 1, 2024. You must comply with this regulation immediately if you have not already done so.

What are the penalties for non-compliance?

Fines depend on the severity of the infraction. Minor infractions range from €100 to €600, serious infractions from €601 to €30,000, and very serious infractions from €30,001 to €200,000.

Do I need to report cancelled bookings?

Yes. If a non-refundable booking is later cancelled, Holidu will automatically update the SES Hospedajes platform to withdraw the previously reported booking information.

What if guests refuse to provide their information?

All guests must provide their information to comply with Spanish law. You should explain that this is a legal requirement and collect the information before allowing guests to check in.

Does this apply to properties outside of Spain?

No. This regulation applies only to properties located in Spain. If you have properties in other countries, this decree does not apply.

Can I report data manually instead of using Holidu's online check-in?

Yes, you can report data directly to SES Hospedajes or your regional authority. However, using Holidu's online check-in feature simplifies the process and reduces the risk of errors or missed deadlines.

How long does it take for Holidu to report the data?

Holidu automatically sends guest details to the authorities by 11:00 PM on the check-in day, ensuring compliance with the 24-hour reporting requirement.