Real Decreto 933/2021 is a Spanish law that requires hosts and vacation rental platforms to collect and report guest information to the Spanish Ministry of the Interior. This regulation enhances security and helps authorities monitor accommodation usage across Spain. If you operate properties in Spain, understanding and complying with this decree is essential to avoid potential fines.

What is Real Decreto 933/2021?

Real Decreto 933/2021 is a Spanish regulation designed to strengthen security and prevent criminal activities within the vacation rental sector. Under this law, both hosts and intermediary platforms like Holidu must collect detailed guest, property, and booking information and report it to authorities within specific timeframes.

The law came into effect on January 2, 2023, with a transition period that ended on October 1, 2024. After this date, non-compliance can result in fines ranging from €100 to €200,000 depending on the severity of the infraction.

How Does This Regulation Affect You as a Host?

As a host with properties in Spain listed on Holidu, you must ensure that guest and booking details are reported within 24 hours after each check-in. This applies regardless of your residency status or nationality—the regulation covers all properties located in Spain.

The mandatory data you must collect includes:

• Guest full names
• Date of birth for all guests
• Residency address
• Contact details (phone number or email)
• ID type and number for adults
• Spanish ID numbers (NIF or NIE) when applicable
• Relationship to minors in the booking

While Holidu automatically handles transaction and property data, you are responsible for ensuring guests complete the online check-in form with all required information.

Non-Compliance Penalties

Failing to comply with Real Decreto 933/2021 can result in serious financial consequences:

• Minor infraction: €100 to €600
• Serious infraction: €601 to €30,000
• Very serious infraction: €30,001 to €200,000

These penalties apply for incomplete, late, or missing information submissions. To protect your hosting business, ensure all guest data is accurately collected and timely reported.

How Holidu Helps You Comply

Holidu simplifies compliance with Real Decreto 933/2021 through the online check-in feature. This tool streamlines the process of collecting and reporting guest information automatically to the Spanish Ministry of the Interior.

Steps to Submit Data Through Holidu

Follow these steps to ensure proper data submission:

1. Register on the SES Hospedajes platform at the official Spanish government website.
2. Navigate to "Hospedajes y alquiler de vehículos" and select "Access to the register of HOSPEDAJES establishments and entities."
3. During registration, ensure you check the option "Send communications via webservice."
4. Access your Holidu account and activate the Guest Online Check-in feature.
5. Select your relevant authority (SES Hospedajes for most regions, Mossos d'Esquadra for Catalonia, or Ertzaintza for the Basque Country).
6. Enter your login credentials from SES Hospedajes or the applicable regional authority.

Once activated, Holidu automatically sends guest details to authorities by 11:00 PM on the check-in day. However, you must ensure all mandatory guest information is complete and accurate before submission.

What Happens After Activation?

After you activate the online check-in feature and provide correct credentials, Holidu handles the reporting process automatically. For non-refundable bookings, information is submitted within 24 hours of check-in. If a booking is later cancelled, Holidu updates the SES Hospedajes platform to withdraw or cancel the previously reported information.

Key Responsibilities for Hosts

While Holidu manages the technical reporting process, you remain responsible for:

• Ensuring guests complete the online check-in form with all mandatory information
• Verifying that guest details are accurate and complete
• Collecting additional information directly from guests if the form is incomplete
• Maintaining accurate records of guest information
• Confirming your SES Hospedajes credentials are correct in your Holidu account

Taking these steps ensures smooth compliance and reduces the risk of penalties.

Frequently Asked Questions

Do I need to verify guest details if Holidu reports them?

Yes. Although Holidu assists with reporting, you must ensure all mandatory guest information is collected and accurate. Review guest details before submission to avoid incomplete or incorrect information.

Which regions require reporting to different authorities?

Most of Spain reports to SES Hospedajes. However, Catalonia uses Mossos d'Esquadra, and the Basque Country uses Ertzaintza. Select the correct authority during your Holidu check-in setup.

What if a guest refuses to provide information?

You must collect all mandatory information before allowing check-in. If a guest refuses to provide required details, you may need to cancel the booking to avoid penalties for incomplete reporting.

Can I see a list of bookings Holidu has reported?

While Holidu does not provide a direct list, you can verify reported bookings by reviewing confirmed and non-refundable bookings in your Holidu account. Cancelled bookings will have their data automatically withdrawn from SES Hospedajes.

What happens if a non-refundable booking is later cancelled?

Holidu automatically updates the SES Hospedajes platform to cancel or withdraw the previously reported booking information. No additional action is required from you.

Is this regulation applicable if I'm not a Spanish resident?

Yes. Real Decreto 933/2021 applies to all properties located in Spain, regardless of the host's residency or nationality. If your property is in Spain, you must comply with the regulation.

Useful Resources

For additional information about Real Decreto 933/2021 and reporting requirements, consult the following official government sources:

• Official BOE publication of Royal Decree 933/2021
• Official BOE publication BOE-A-2015-3442, Article 39
• Holidu Guest Check-in Feature FAQs

By following these guidelines and using Holidu's online check-in feature, you can ensure full compliance with Real Decreto 933/2021 and protect your hosting business from potential penalties.