Verifying your account as a private host or sole proprietor is a required step to confirm your identity and payout details with Holidu. This can only be completed by the host, who is the primary account holder in Holidu. Verification uses your identification document and bank account details. Instant verification usually completes right away, while manual verification can take up to 72 hours.

How do I verify my account as a private host?

To verify your account as a private host, go to the Account tab in your Holidu account and click Validate. Then complete your personal details, address, ID document, and payout details. You can choose instant verification or manual verification at each step. Sole proprietors also need to provide their business information.

This guide walks you through each step. You will also find two videos and a full PDF manual with screenshots at the bottom of this page.

Video guides

• How to verify your personal details?
• How to verify your payout data?

1. What documents do I need before I start?

Before you begin, make sure you have the following documents ready. Adyen does not accept scanned documents. Only clear photos or the official digital download of the original document are accepted.

• Official identification (passport, driving license, or national ID card)
• Proof of bank account ownership (for example, a bank statement or deposit slip)
• Your registration number, if you are a freelancer, sole trader, or sole proprietor

2. How do I start the verification process?

1. Go to the Account tab in your Holidu account.
2. Click Validate to begin the process.
3. If you are asked to sign a new agreement, accept it to continue. This will not change your pricing.

3. How do I verify my personal information?

1. Click Personal Details.
2. Check the information that is pre-filled from your Holidu account. If something needs editing, click Edit, add any missing details, correct any errors, and then click Next.
3. At the bottom of the page, select whether your bank account is in your name or registered under your sole proprietorship.
4. If applicable, enter your registration number and address.
5. Click Next to continue.

4. How do I add my address?

Enter your address in the search field. The details will fill in automatically. Make sure the address matches the address on your ID document. If your billing address is different, update it so that it matches the personal address on your ID.

5. How do I verify my identity with an ID document?

You can choose one of two options.

Instant verification (recommended)

1. Select the country that issued your ID.
2. Choose your document type: passport, driving license, or ID card.
3. Make sure your document matches the personal information you entered.
4. Scan the QR code with your phone, or get the link by SMS, and take clear photos of your document for immediate verification.

Manual verification

1. Select your document type.
2. Upload clear, high-quality photos of your document from your computer.
3. Click Next to submit. Please allow up to 72 hours for verification.

6. How do I verify my payout details?

Make sure your bank account is in the same name you provided in the previous step. Then choose one of the two verification options below.

Instant verification

• Select your online banking provider.
• Log in to your bank account through Tink, our trusted partner. Your login information is never stored. It is only used for verification.

Manual verification

• Enter your bank details and upload a recent bank document dated within the last 12 months. The document must show your name and IBAN. Non-EU residents must also show the bank location.
• Click Next to submit.

Verification may take up to 72 hours.

7. What do sole proprietors and sole traders need to provide?

If you are a sole proprietor, freelancer, or sole trader, please provide the following information:

• Your business legal name, exactly as it appears on your official registration documents
• Your registration number, or confirmation that you do not have one
• Your business address, which must match your legal address

8. How do I know when my verification is complete?

• If you used instant verification, your account status should update right away.
• If you used manual verification, allow up to 72 hours. You can track the status in your Holidu account. The status changes from "In Review" to "Complete" when verification is finished.

Tips for a smooth verification process

• Make sure your photos and documents are clear, well lit, and fully visible.
• Make sure the names and addresses on all your documents match.
• Check your email regularly. We may need to contact you with updates or ask for additional steps.

Need more help?

If you run into any issues during verification, check our FAQ article for more help: Account verification frequently asked questions.

Step-by-step manual (PDF)

You can download the full step-by-step manual with screenshots in English here: English manual.