Help and frequently asked questions (FAQ) | Holidu

Hosts

What proof is required for Host Cancellation requests?

Can I delete a review left by a guest? My guest left a bad review, what can I do?

How is your payout calculated?

How can I set up discounts in my account?

Why do I need to verify my account?

What impact does a host cancellation have?

What is the Star Host Program?

What is VAT?

Boost Your Bookings with Discounts and Short Stays

How to Update Your Contact Details and Account Information

DAC7 FAQ

How to Boost Your Bookings with Holidu's Last-Minute Discounts

How to create and customize your Direct Booking Website?

How do I create a new property listing?

When will you receive your payment for a reservation?

How can I set extra fees?

Non-Refundable Policy FAQ

Generating Your Property Description

How to Set Up Two-Factor Authentication (2FA) on Your Holidu Account?

FAQ - National Identification code (CIN) for Italian Properties

How to Use Flexible Stays to Fill Calendar Gaps and Earn More

How to connect your property to AVS (Germany)

Statistical Reporting in Italy – A Simple Guide for Hosts

FAQ: Save Energy, Cut Costs & Delight Guests with tado°

Automated Guest Communication: Enhancing The Booking Experience

Organic welcome baskets

How to handle a booking modification directly in my Holidu Account?

French City Tax (Taxe de Séjour)

FAQ - Land Registration Number for Italian Properties (LRN)

Online Guest Registration with SIBA and Holidu – Frequently Asked Questions (FAQs)

Guest Check-in Feature in Italy

How can I get my Certificazione Unica report?

How can I edit the address?

Tax return

Guest Messaging Guide and FAQ

Can I Respond to a Guest Review for a Holidu reservation?

What should I do if I cannot reach my guest?

How do I update or edit my listing's information?

Where can you see your invoices?

How can you manage your collaborators?

How to activate or deactivate Holidu Protect

How to manage photos for my property?

How can I update my pricing & seasons?

What to do if I have issues logging in?

What Can I Do if My Guest Violates the House Rules?

Why is my payment still pending after my guest cancelled a non-refundable booking?

How can I receive notifications from Holidu on my device?

How do I verify my account as a company?

What is the Unique Registration Number NRA and how does it affect my listing in Spain?

Frequently Asked Questions (FAQ) about the new Short-term rental accommodation Registration Number in Spain (NRA)

How do I verify my account as a private host?

How to Connect to Mossos d'Esquadra

How to Connect to Ertzaintza

How to Connect to SES.HOSPEDAJES

How to use the Booking Module on your own website

FAQs - Guest check-in feature

Real Decreto 933/2021: Guest Registration in Spain

What is an iCal synchronisation?

Account Verification - Frequently Asked Questions

What is my Holidu Booking Website?

How to connect your Booking website to your own domain?

How can I add/delete a manual calendar block?

What is the host's cancellation policy?

How can I add/delete an iCal calendar?

How do I configure an iCal/sync to connect my calendar with other platforms?

My guest is requesting an invoice, what do I need to do?

How to Connect Feratel Deskline to Holidu?